If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item, Center for Exploratory and Perceptual Arts, Inc. will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items, expired bookings for the Darkroom and Digital Photo Lab, or any expired classes or workshops are not eligible for a return. Cancellations for any upcoming bookings for the Darkroom or Digital Photo Lab or any upcoming classes or workshops must be made within 72 hours of the start date and time of service in order to be eligible for a refund.
Center for Exploratory and Perceptual Arts, Inc. will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Refunds will not include any transaction fees incurred by Center for Exploratory and Perceptual Arts, Inc. as part of the online sale. Any approved refunds for classes and workshops are subject to a $25 cancellation fee.
Last Updated: September 5, 2020.